Qyros Privacy Policy
Last updated: August 2026
This privacy policy ("Policy") describes how the personally identifiable information ("Personal Information") you may provide in the Qyros mobile application ("Mobile Application" or "Service") and any of its related products and services (collectively, "Services") is collected, protected, and used. It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy is a legally binding agreement between you ("User", "you" or "your") and Qyros LLC ("Qyros", "we", "us" or "our"). By accessing and using the Mobile Application and Services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Policy. This Policy does not apply to the practices of companies that we do not own or control.
Automatic collection of information
When you use the Mobile Application, our servers automatically record information that your device sends. This data may include your device's IP address and location, device name and version, operating system type and version, language preferences, information you search for in the Mobile Application, access times and dates, and other statistics. This information is used only to identify potential cases of abuse and to establish statistical information regarding usage of the Mobile Application.
Collection of personal information
You can access and use the Mobile Application and Services without telling us who you are. However, in order to use some features, you may be asked to provide certain Personal Information. We receive and store any information you knowingly provide to us when you create an account, publish content, make a purchase, or fill any online form in the Mobile Application. When required, this information may include:
- Personal details: name, age range, gender, profession, "what do you do" description.
- Contact information: email address.
- Account details: username, unique user ID, password.
- Payment information: when you make in-app purchases, payment data is processed by Apple or Google. We do not store credit card numbers.
- Geolocation data: latitude and longitude, collected only while the app is open. We do not collect your location in the background or while the app is closed. You are shown to other people on the map only after you agree to be displayed and check in, and each check-in lasts 60 minutes.
- Mobile device features: contacts (to set up emergency contacts), camera and photo library (for profile photos), microphone (for voice notes in broadcasts), Face ID or fingerprint (for secure sign-in), push notification tokens.
- Any other materials you willingly submit to us (messages, bio, broadcasts, reports).
You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some features of the Mobile Application.
Use and processing of collected information
In order to make the Mobile Application and Services available to you, or to meet a legal obligation, we need to collect and use certain Personal Information. If you do not provide the information we request, we may not be able to provide you with the Services. Any of the information we collect may be used for the following purposes:
- Create and manage user accounts.
- Fulfill and manage in-app purchases.
- Deliver products or services.
- Improve products and services.
- Send administrative information (verification codes, service notifications).
- Respond to inquiries and offer support.
- Request user feedback.
- Improve user experience.
- Enforce terms, conditions, and policies.
- Protect from abuse and malicious users.
- Respond to legal requests and prevent harm.
- Run and operate the Mobile Application and Services.
Processing your Personal Information depends on how you interact with the Mobile Application, where you are located in the world, and if one of the following applies: (i) you have given consent for one or more specific purposes; (ii) provision of information is necessary for the performance of an agreement with you; (iii) processing is necessary for compliance with a legal obligation; (iv) processing is related to a task carried out in the public interest; (v) processing is necessary for the legitimate interests pursued by us or a third party.
Third-party services
To operate Qyros we use the following service providers. Each processes Personal Information in accordance with their own policies:
- Convex (database storage and backend).
- Resend (transactional email delivery, including verification codes).
- Apple Push Notification service (push delivery on iOS).
- Google Firebase Cloud Messaging (push delivery on Android).
- RevenueCat (subscription and in-app purchase management).
- Apple Maps (map rendering on iOS for the proximity feature).
- Google Maps (map rendering on Android for the proximity feature).
- Apple App Store and Google Play (payment processing for subscriptions and in-app purchases).
We do not sell or rent your Personal Information to third parties for marketing purposes.
Billing and payments
When you make in-app purchases, financial data is processed by Apple App Store or Google Play, not directly by us. We do not have access to credit card numbers or full bank data. Anonymized transaction identifiers are synchronized with RevenueCat to manage your subscription state. Payment gateways comply with the latest PCI security standards.
Managing information
You are able to delete certain Personal Information we have about you. The Personal Information you can delete may change as the Mobile Application changes. When you delete Personal Information, we may maintain a copy of unrevised Personal Information in our records for the duration necessary to comply with our obligations. If you would like to delete your Personal Information or permanently delete your account, you can do so from the settings screen of your account in the Mobile Application (Settings > Delete account).
Disclosure of information
Depending on the requested Services or as necessary to complete any transaction, we may share your information with your consent with our trusted third parties, affiliates, and subsidiaries we rely upon to assist in the operation of the Mobile Application. We do not share Personal Information with unaffiliated third parties. These service providers are not authorized to use or disclose your information except as necessary to perform services on our behalf or comply with legal requirements.
We will disclose any Personal Information if required or permitted by law, such as to comply with a subpoena, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
In the event we go through a business transition, such as a merger or acquisition by another company, or sale of all or a portion of its assets, your user account and Personal Information will likely be among the assets transferred.
Retention of information
We will retain and use your Personal Information for the period necessary to comply with our legal obligations, resolve disputes, and enforce our agreements unless a longer retention period is required by law. Once the retention period expires, Personal Information shall be deleted.
The rights of users
You may exercise certain rights regarding your information processed by us. In particular, you have the right to: (i) withdraw consent where you have previously given consent; (ii) object to the processing of your information if processing is carried out on a legal basis other than consent; (iii) learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing, and obtain a copy of the information processed; (iv) verify the accuracy of your information and ask for it to be updated or corrected; (v) restrict the processing of your information under certain circumstances; (vi) obtain the erasure of your Personal Information; (vii) receive your information in a structured, commonly used, and machine-readable format.
California privacy rights
In addition to the rights explained in this Policy, California residents who provide Personal Information to obtain products or services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the Personal Information we shared with other businesses for marketing uses. To obtain this information please contact us at contacto@qyros.co.
How to exercise these rights
Any requests to exercise your rights can be directed to Qyros LLC through the contact details provided in this document. We may ask you to verify your identity before responding to such requests. Your request must provide sufficient information that allows us to verify that you are the person you claim to be.
Privacy of children
We do not knowingly collect any Personal Information from children under the age of 18. If you are under the age of 18, please do not submit any Personal Information through the Mobile Application. We encourage parents and legal guardians to monitor their children's Internet usage. If you have reason to believe that a child under the age of 18 has provided Personal Information to us, please contact us.
Information security
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access. However, no data transmission over the Internet can be guaranteed. While we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet beyond our control; (ii) the security, integrity, and privacy of any information exchanged between you and the Mobile Application cannot be guaranteed; (iii) any such information may be viewed or tampered with in transit by a third party, despite best efforts.
Data breach
In the event we become aware that the security of the Mobile Application has been compromised or users' Personal Information has been disclosed to unrelated third parties as a result of external activity, we reserve the right to take reasonably appropriate measures, including investigation and reporting, as well as notification to and cooperation with law enforcement. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe there is a reasonable risk of harm.
Changes and amendments
We reserve the right to modify this Policy or its terms relating to the Mobile Application from time to time at our discretion and will notify you of any material changes. When we do, we will revise the updated date at the bottom of this page. Your continued use of the Mobile Application after the effective date of the revised Policy will constitute your consent to those changes.
Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By accessing and using the Mobile Application you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access or use the Mobile Application.
Contacting us
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may do so by sending an email to contacto@qyros.co.